At WalletPay, we understand that sometimes transactions don't go as planned and that you may need to request a refund for a purchase made using WalletPay. When it comes to refunds, it's important to note that, ultimately, the refund process is managed by the merchant where the purchase was made.
If you find yourself in a situation where you need to request a refund, we recommend reaching out to the merchant directly, as most retailers have their own refund policies and procedures in place. They will be able to assist you with initiating the refund process and resolving any issues you may encounter.
