Some customers held multiple contracts with Walker Stores Pty Ltd. Prior to the appointment of the Liquidators, certain credit contracts were legally assigned to Identifier Analytics Pty Ltd, while other contracts remained with Walker Stores Pty Ltd.
The correspondence issued by the Liquidators relates only to contracts that remained with Walker Stores Pty Ltd at the time of liquidation and does not apply to contracts that had already been legally assigned to Identifier Analytics Pty Ltd.
Important Information
- Any Walker Stores contracts identified in the Liquidators' correspondence no longer require payment in accordance with that notice.
- Any contracts that were legally assigned to Identifier Analytics Pty Ltd remain active and continue to be administered by Identifier Analytics.
- The Loan Adjustment Program has already been applied to eligible Identifier Analytics contracts, with any approved balance reductions and revised repayment arrangements incorporated into your account.
- Any outstanding balance remaining on the Identifier Analytics contract(s) continues to be payable in accordance with the credit contract.
- The appointment of Liquidators to Walker Stores Pty Ltd does not affect contracts that were legally assigned to Identifier Analytics Pty Ltd before the liquidation.
- Contracts assigned to Identifier Analytics remain valid and enforceable in accordance with their terms and conditions.
- You must continue making repayments on your Identifier Analytics contract(s) in accordance with your revised repayment arrangement.
- Failure to maintain repayments may result in your account falling into arrears and normal collections processes being applied.
- If you are experiencing financial difficulty, you should contact us as soon as possible so that appropriate assistance can be considered.
- For more information regarding the Loan Adjustment Program, you can visit https://aspire42.com.au/loan-adjustment-program/
Frequently Asked Questions
The BDO letter says I don't have to make any more payments. Why are you still asking me to pay?
The Liquidators' correspondence applies only to contracts that remained with Walker Stores Pty Ltd. If your contract was legally assigned to Identifier Analytics Pty Ltd before the liquidation, it is not covered by that correspondence and remains payable.
How do I know which contracts are with Identifier Analytics?
We can review your account and provide a breakdown of which contracts remained with Walker Stores and which were assigned to Identifier Analytics.
Has the Loan Adjustment Program already been applied?
Yes. Where your Identifier Analytics contract was eligible, any applicable adjustments under the Loan Adjustment Program have already been applied to your account and your repayment arrangement has been updated accordingly.
What if I can't afford the revised repayments?
If you're experiencing financial difficulty, please let us know. We can discuss the financial hardship assistance that may be available to you.
